Prize Redemption Processing Time

Slot Spot aims to process redemption requests promptly. While process times vary, we strive to process redemption requests within twenty-four to seventy-two (24-72) hours of receipt. We appreciate your patience.  

Please note that your redemption may be delayed due to security and verification checks. Our Verification Team may email you to request additional documentation.


Once a redemption request has been initiated for transfer, it is considered final and may not be cancelled by the user. Redemptions will be sent to your chosen eligible method of payment.  

Once your redemption has been approved and finalized, the following processing times applies:  

Redemption Method 

Processing Time 

Pay by Bank 

3-5 Business Days 

Debit Card 

Up to 24 hours 

eWallet (i.e. Skrill) 

Up to 24 hours 

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